Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24095
- Recall date
- Feb 1, 2024
- Units
- About 71,000
- Remedy
- Refund
- Firm
- Snap
- Made in
- China
What to do
Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.
Contact: Snap's recall hotline at 800-269-6990 24 hours a day, or email at support@pixy.com or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.
Hazard
The lithium-ion battery in the camera can overheat, posing a fire hazard.
How to identify the recalled product
This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide.
About this recall
CPSC announced this recall on Feb 1, 2024. It covers About 71,000 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: Snap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.
Where it was sold
Online at Pixy.com and Amazon.com from May 2022 through December 2023 for between $185 and $250 for the Pixy Flying Camera or "Flight Pack" bundle, between $40 and $50 for the extra charger/battery, and between $16 and $20 for the battery sold separately.
Companies and identifiers
- Importer
- Snap LLC., of Santa Monica, California
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Snap-Recalls-Lithium-Ion-Battery-Sold-for-Pixy-Flying-Ca…
- Last published by CPSC
- Feb 1, 2024
- Imported by RecallRadar
- Nov 4, 2026
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