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CPSC · Consumer product

SRAM Recalls Shift Brake Levers Due to Crash Hazard

Crash hazard

Key facts

Agency
U.S. Consumer Product Safety Commission (CPSC)
Recall number
24103
Recall date
Feb 1, 2024
Units
About 61,300 (In addition, about 2,940 were sold in Canada)
Remedy
Repair
Firm
SRAM
Made in
Taiwan

What to do

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.

Contact: SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on "Recall Notice" for more information or visit www.sram.com and click on "Recalls" under "Service/Support."

Read the official CPSC notice ↗

Hazard

The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.

How to identify the recalled product

This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.

About this recall

CPSC announced this recall on Feb 1, 2024. It covers About 61,300 (In addition, about 2,940 were sold in Canada) units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: None reported. SRAM has 13 recalls in our records.

Where it was sold

NordicTrack.com, Amazon.com and DicksSportingGoods.com from January 2022 through November 2023 for between $500 and $600.

Companies and identifiers

Manufacturer
SRAM LLC, of Chicago, Illinois

Source and freshness

Source
U.S. Consumer Product Safety Commission (CPSC) Recalls API
Official notice
https://www.cpsc.gov/Recalls/2024/SRAM-Recalls-Shift-Brake-Levers-Due-to-Crash-Hazard
Last published by CPSC
Feb 1, 2024
Imported by RecallRadar
Nov 4, 2026

RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.