Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24134
- Recall date
- Feb 29, 2024
- Units
- About 750
- Remedy
- Replace
- Firm
- SMART Technologies ULC
- Made in
- Netherlands
What to do
Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.
Contact: Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls or https://www.smarttech.com/en/connect-with-smart/contact-support or https://www.smarttech.com and click on "RECALLS" at the bottom of the page under "Support and training" for more information.
Hazard
The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.
How to identify the recalled product
This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.
About this recall
CPSC announced this recall on Feb 29, 2024. It covers About 750 units. The remedy type is replace: the firm will send or give you a replacement product. Reported incidents: The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.
Where it was sold
SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735.
Companies and identifiers
- Importer
- SMART Technologies ULC, of Canada
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Mobile-Stands-for-Large-Interactive-Flat-Panel-Displays-…
- Last published by CPSC
- Feb 29, 2024
- Imported by RecallRadar
- Nov 4, 2026
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