Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24181
- Recall date
- Apr 4, 2024
- Units
- About 1.6 million (518,500 units were previously recalled in November 2022)
- Remedy
- Refund
- Firm
- Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major
- Made in
- China
What to do
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
Contact: Empower Brands at 800-990-5298 from 8 a.m. to 4:30 p.m. CT, Monday through Friday, email at hgsrecall@brandprotectplus.com or online at www.prodprotect.com/recall or www.blackanddeckerappliances.com and click on "Safety Notices" at the bottom of the page for more information.
Hazard
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
How to identify the recalled product
This recall expansion involves all BLACK+DECKER Model HGS011 Easy Garment Steamers, including those that were repaired as part of the previous recall in November 2022. The steamers were sold in a variety of colors. The name BLACK+DECKER is located at the base of the steamer. The steamer measures about 11 inches high by 6 inches wide, and has a large handle. The model numbers are printed on the bottom of the steamer and on all sides of the color package, and UPC codes are printed on the sides, back and bottom of the color package. Model UPC HGS011F 0 50875 82840 7 HGS011S 0 50875 82839 1 HGS011 0 50875 82838 4 HGS011T 0 50875 00272 2
About this recall
CPSC announced this recall on Apr 4, 2024. It covers About 1.6 million (518,500 units were previously recalled in November 2022) units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: Since the recall was announced in November 2022, Empower Brands has received 317 reports of hot water expelling from the recalled steamers, including 82 reports of burn injuries, seven of which were second-degree burns. 94 of these incident reports involved units that were repaired as part of the original recall or models featuring the updated design, including 19 burn injuries.
Where it was sold
Walmart, Target, Amazon, Bed Bath & Beyond and other stores nationwide, including online at www.walmart.com, www.target.com, www.amazon.com, www.bedbathandbeyond.com, and www.blackanddeckerappliances.com from June 2021 through February 2024 for between $14 and $23.
Companies and identifiers
- Importer
- Spectrum Brands Inc., of Middleton, Wis., owns subsidiary Empower Brands LLC
- UPC
- 050875828407, 050875828391, 050875828384, 050875002722
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Two-Million-Black-Decker-Garment-Steamers-Recalled-by-Em…
- Last published by CPSC
- Apr 4, 2024
- Imported by RecallRadar
- Nov 4, 2026
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