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CPSC · Consumer product

Zipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader

Fall hazard

Key facts

Agency
U.S. Consumer Product Safety Commission (CPSC)
Recall number
24199
Recall date
Apr 11, 2024
Units
About 6,600
Remedy
Repair
Firm
Jugader
Made in
China

What to do

Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.

Contact: Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information.

Read the official CPSC notice ↗

Hazard

The zipline's stainless-steel cable can break, posing a fall hazard.

How to identify the recalled product

This recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat.

About this recall

CPSC announced this recall on Apr 11, 2024. It covers About 6,600 units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle.

Where it was sold

Amazon.com from March 2020 through June 2023 for about $140.

Companies and identifiers

Importer
Jugader, of China

Source and freshness

Source
U.S. Consumer Product Safety Commission (CPSC) Recalls API
Official notice
https://www.cpsc.gov/Recalls/2024/Zipline-Kits-Recalled-Due-to-Fall-Hazard-Sold-Exclusivel…
Last published by CPSC
Apr 11, 2024
Imported by RecallRadar
Nov 4, 2026

RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.