Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24290
- Recall date
- Jul 3, 2024
- Units
- About 27,400
- Remedy
- Refund
- Firm
- Focusee
- Made in
- China
What to do
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.
Contact: Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on "Recall" for more information, or click on https://tideway.shop/recall.
Hazard
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
How to identify the recalled product
This recall involves Tideway High-Speed Hair Dryers PRO M01 with two speed adjustments. The hair dryers come with a nozzle, and were sold in white with gold on the bottom of the handle. "Tideway" is printed on the front of the handle. The hair dryers have an LED ring on them that corresponds to the different temperature settings of the hair dryer. Red represents hot air, orange represents warm air, blue represents cold air, and green represents hot and cold cycles.
About this recall
CPSC announced this recall on Jul 3, 2024. It covers About 27,400 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: None reported.
Where it was sold
Online at TikTokShop.com, Shopify.com and other websites from November 2023 through March 2024 for about $170.
Companies and identifiers
- Importer
- Focusee LTD, of Los Angeles, California
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Focusee-Recalls-Tideway-Hair-Dryers-Due-to-Electrocution…
- Last published by CPSC
- Jul 3, 2024
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.