Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24360
- Recall date
- Sep 12, 2024
- Units
- About 12,900
- Remedy
- Replace
- Firm
- Glen Dimplex Americas
- Made in
- United States
What to do
Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
Contact: Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or www.glendimplexamericas.com and click on "Product Safety Notices/Recall" at the bottom of the page for more information.
Hazard
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
How to identify the recalled product
This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24
About this recall
CPSC announced this recall on Sep 12, 2024. It covers About 12,900 units. The remedy type is replace: the firm will send or give you a replacement product. Reported incidents: The firm has received one report of a heater fan malfunctioning and causing the unit to ignite. No injuries have been reported.
Where it was sold
Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190.
Companies and identifiers
- Manufacturer
- Glen Dimplex Americas Ltd., of Vancouver, Washington
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Glen-Dimplex-Americas-Recalls-Cadet-Apex72-Electric-Heat…
- Last published by CPSC
- Sep 12, 2024
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.