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CPSC · Consumer product

Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited

FurnitureHeaters & fireplacesElectric shock & electrocution

Key facts

Agency
U.S. Consumer Product Safety Commission (CPSC)
Recall number
24371
Recall date
Sep 19, 2024
Units
About 2,140 (In addition, 200 units were sold in Canada)
Remedy
Repair, Replace
Firm
Caframo Limited
Made in
Canada

What to do

Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.

Contact: Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.

Read the official CPSC notice ↗

Hazard

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.

How to identify the recalled product

This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.

About this recall

CPSC announced this recall on Sep 19, 2024. It covers About 2,140 (In addition, 200 units were sold in Canada) units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. The remedy type is replace: the firm will send or give you a replacement product. Reported incidents: None reported. Caframo Limited has 2 recalls in our records.

Where it was sold

Graybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframobrands.com and Amazon.com from October 2023 through May 2024 for about $150.

Companies and identifiers

Manufacturer
Caframo Limited, of Canada

Source and freshness

Source
U.S. Consumer Product Safety Commission (CPSC) Recalls API
Official notice
https://www.cpsc.gov/Recalls/2024/Caframo-Cabinet-Heaters-Recalled-Due-to-Electrocution-Ha…
Last published by CPSC
Sep 19, 2024
Imported by RecallRadar
Nov 4, 2026

RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.

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