Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25077
- Recall date
- Dec 26, 2024
- Units
- About 770 (In addition, about 70 were sold in Canada)
- Remedy
- Refund, Repair
- Firm
- Black Diamond Equipment
- Made in
- Austria
What to do
Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.
Contact: Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at 2024ProIPSrecall@bdel.com, or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on "Product Recalls" located at the top of the webpage or for more information.
Hazard
The battery compartment within the avalanche transceiver could not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. It would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.
How to identify the recalled product
This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers' serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.
About this recall
CPSC announced this recall on Dec 26, 2024. It covers About 770 (In addition, about 70 were sold in Canada) units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported. Black Diamond Equipment has 10 recalls in our records.
Where it was sold
Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering and other specialty outdoor stores nationwide, and online at www.backcountry.com, www.polaris.com and www.blackdiamondequipment.com from February 2024 through November 2024 for between $530 and $620.
Companies and identifiers
- Importer
- Black Diamond Equipment Ltd., of Salt Lake City, Utah
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/Black-Diamond-Equipment-Recalls-PIEPS-Pro-IPS-Avalanche-…
- Last published by CPSC
- Dec 26, 2024
- Imported by RecallRadar
- Nov 4, 2026
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