Lexmark International Recalls Specialty Printers Due to Fire Hazard
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25090
- Recall date
- Jan 16, 2025
- Units
- About 43,510 (In addition, about 4,000 were sold in Canada)
- Remedy
- Repair
- Firm
- Lexmark International
- Made in
- China
What to do
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Contact: Contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.
Hazard
A metal part inside the printer can dislodge, posing a risk of fire.
How to identify the recalled product
This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.
About this recall
CPSC announced this recall on Jan 16, 2025. It covers About 43,510 (In addition, about 4,000 were sold in Canada) units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported. Lexmark International has 2 recalls in our records.
Where it was sold
Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
Companies and identifiers
- Importer
- Lexmark International Inc., of Lexington, Kentucky
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/Lexmark-International-Recalls-Specialty-Printers-Due-to-…
- Last published by CPSC
- Jan 16, 2025
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.