Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25120
- Recall date
- Feb 6, 2025
- Units
- About 340
- Remedy
- Repair, Replace
- Firm
- Pella
- Made in
- United States
What to do
Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. Pella is contacting all known purchasers directly.
Contact: Pella toll-free at 844-807-2219 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at https://www.pella.com/recall-notice for more information.
Hazard
The recalled products violate the mandatory federal regulations for consumer products containing button cell or coin batteries, because the sliding doors' sensor panel and the windows' remote control have button cell batteries that can be easily accessed by children. This poses an ingestion hazard. In addition, the recalled products do not have the required warnings. When button cell batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
How to identify the recalled product
This recall involves the following Pella's sliding patio doors and windows with automated shades: The Pella Reserve and Pella Lifestyle sliding doors with Insynctive technology, models 2-panel, 3-panel, and 4-panel sliding doors. These doors have a sensor housing where the cell battery is located. Date codes for doors range from 031924 to 060524. The date code is etched on the lower corner of the glass The Pella Lifestyle windows and sliding doors with Insynctive remote control, models: 206A0000 (Generation 2) and 206A0001 (Generation 3). The Pella logo is printed on the lower 1/3 of the front panel of the remote. The UPC code on the packaging is 748171618722. The battery-operated remote controls were also sold individually.
About this recall
CPSC announced this recall on Feb 6, 2025. It covers About 340 units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. The remedy type is replace: the firm will send or give you a replacement product. Reported incidents: None reported. Pella has 3 recalls in our records.
Where it was sold
Pella direct, Lowe's and Builders FirstSource stores nationwide and online from March 2024 through June 2024 for between $5,000 and $20,000 for the doors, depending on the model, about $1,900 for the uninstalled windows, and between $60 and $110, for the remote when sold individually.
Companies and identifiers
- Distributor
- Pella Corporation, of Pella, Iowa
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/Pella-Recalls-Sliding-Patio-Doors-and-Windows-Due-to-Bat…
- Last published by CPSC
- Feb 6, 2025
- Imported by RecallRadar
- Nov 4, 2026
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