ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25164
- Recall date
- Feb 27, 2025
- Units
- About 1,067
- Remedy
- Repair
- Firm
- ARVA
- Made in
- France
What to do
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
Contact: ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.
Hazard
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
How to identify the recalled product
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
About this recall
CPSC announced this recall on Feb 27, 2025. It covers About 1,067 units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: None reported.
Where it was sold
Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Companies and identifiers
- Importer
- Nic Impex ARVA Corp., of Orem, Utah
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/ARVA-Recalls-NEO-BT-PRO-Avalanche-Transceivers-Due-to-Ri…
- Last published by CPSC
- Feb 27, 2025
- Imported by RecallRadar
- Nov 4, 2026
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