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CPSC · Consumer product

AliExpress Recalls LVOE Hair Dryers Due to Electrocution and Shock Hazards; Sold on AliExpress.com

Home appliancesPersonal careElectric shock & electrocutionFall hazardViolations of federal safety standards

Key facts

Agency
U.S. Consumer Product Safety Commission (CPSC)
Recall number
25211
Recall date
Apr 3, 2025
Units
About 30
Remedy
Refund
Firm
AliExpress
Made in
China

What to do

Consumers should immediately unplug and stop using the recalled hair dryer and contact AliExpress to receive a full refund. Consumers will be asked to destroy the hair dryer by cutting the cord and disposing of it. Consumers must send a photo of the destroyed hair dryers to us_product_recall@aliexpress.com or by replying to the recall email sent by AliExpress. AliExpress is contacting all known purchasers directly.

Contact: AliExpress online service at https://helpcenter.aliexpress.com/s/BuyerHelp/home?language=en_US&m_station=BuyerHelp, email at us_product_recall@aliexpress.com, or online at AliExpress Buyer Help Center or at www.aliexpress.com and click on "Recalls" at the bottom of the page for more information.

Read the official CPSC notice ↗

Hazard

The handheld hair dryers lack an immersion protection device and can cause death or serious injury due to electrocution or shock if they fall into water when plugged in. The hair dryers are in violation of the federal regulations and present a substantial product hazard.

How to identify the recalled product

This recall involves LVOE-branded negative ion hair dryers. The hair dryers were sold in purple, pink, light gray and gold and have multiple air settings, temperature control and a diffuser. They come with three or four nozzles. "Product name," "Hair Dryer" and "Product model: X13" are printed on a label located on the hair dryer's packaging.

About this recall

CPSC announced this recall on Apr 3, 2025. It covers About 30 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: None reported. AliExpress has 7 recalls in our records.

Where it was sold

AliExpress.com from April 2023 through December 2024 for between $117 and $185.

Companies and identifiers

Importer
AliExpress, of San Mateo, California
Distributor
Shenzhen Meili Technology Co., of China

Source and freshness

Source
U.S. Consumer Product Safety Commission (CPSC) Recalls API
Official notice
https://www.cpsc.gov/Recalls/2025/AliExpress-Recalls-LVOE-Hair-Dryers-Due-to-Electrocution…
Last published by CPSC
Apr 3, 2025
Imported by RecallRadar
Nov 4, 2026

RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.

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