NTI Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25326
- Recall date
- Jun 5, 2025
- Units
- About 323 (In addition, 459 were sold in Canada)
- Remedy
- Consumers should immediately stop using the recalled boilers and contact NTI Boilers to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
- Firm
- NTI Boilers Inc.
- Made in
- Canada
What to do
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Contact: NTI Boilers toll-free at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@ntiboilers.com, or online at http://www.ntiboilers.com/trx-safety-recall or at www.ntiboilers.com and click on "Urgent Recall" at the top of the page for more information.
How to identify the recalled product
This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)
About this recall
CPSC announced this recall on Jun 5, 2025. It covers About 323 (In addition, 459 were sold in Canada) units. Reported incidents: None reported. NTI Boilers Inc. has 2 recalls in our records.
Where it was sold
Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100.
Companies and identifiers
- Importer
- NTI Boilers Inc., of Canada
- Manufacturer
- NTI Boilers Inc., of Canada
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/NTI-Brand-Boilers-Recalled-Due-to-Fire-and-Carbon-Monoxi…
- Last published by CPSC
- Jun 5, 2025
- Imported by RecallRadar
- Nov 4, 2026
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