Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25389
- Recall date
- Jul 17, 2025
- Units
- About 23,000
- Remedy
- Refund
- Firm
- Deale International
- Made in
- China
What to do
Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.
Contact: Deale International toll-free at 877-880-6137 from 9 a.m. to 5 p.m. ET, by email at casacleanrecall@thedeale.com, or online at www.thedeale.com/pages/casaclean-safety-recall or www.thedeale.com and click on "RECALL INFORMATION" at the top of the page for more information.
Hazard
The steamers can leak steam or spew hot boiling water, posing a risk of serious burn injury to users.
How to identify the recalled product
This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.
About this recall
CPSC announced this recall on Jul 17, 2025. It covers About 23,000 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: Deale has received 26 reports of the recalled steamers leaking water or steam, including 13 consumers receiving burns. Deale International has 2 recalls in our records.
Where it was sold
HSN from November 2024 through April 2025 for about $40.
Companies and identifiers
- Importer
- Deale International LLC, of Fort Lauderdale, Florida
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/Deale-International-Recalls-CasaClean-Handheld-Steamers-…
- Last published by CPSC
- Jul 17, 2025
- Imported by RecallRadar
- Nov 4, 2026
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