Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25393
- Recall date
- Jul 21, 2025
- Units
- About 5 million (In addition, approximately 266,000 were sold in Canada)
- Remedy
- Repair
- Firm
- Bestway, Intex, and Polygroup
- Made in
- China
What to do
Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.
Contact: Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.
Hazard
The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
How to identify the recalled product
The pool brand names and model numbers are printed on the pool liner on the outside of the pool. Pool models of 48 inches and taller that are included in this recall are listed below: Bestway and Coleman Models Sold 2008 to 2024 Power Steel Steel Pro Coleman Power Steel Intex Models Sold 2002 to 2012 Metal Frame Pools Ultra Frame Pools Intex Models (Sold only at Intexcorp.com and Walmart, 2024 to 2025) (266 pools) Prism Frame Pool Ultra XTR Frame Pool Polygroup Models Sold 2006 to 2025 Summer Waves (2015-2025) Summer Escapes (2006-2015) Funsicle (2023-2025) Sand n Sun (2008-2011) Blue Wave (2014-2025)
About this recall
CPSC announced this recall on Jul 21, 2025. It covers About 5 million (In addition, approximately 266,000 were sold in Canada) units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: CPSC believes that nine children between the ages of 22 months and 3 years old have drowned, after gaining access to the pools via the footholds. The incidents occurred in California, Texas, Florida, Michigan, Wisconsin and Missouri between 2007 and 2022. CPSC is also aware of three other incidents in 2011 and 2012 where children who gained access to the recalled pools were reported to have previously used the compression strap to gain entry to the pool.
Where it was sold
The recalled above-ground pools have been sold since 2002 at stores nationwide, including Walmart, Target, Sears, Lowe's, Kmart, Toys "R" Us, Sam's Club, The Home Depot, Big Lots, Costco and BJ's (among others), as well as online at Amazon.com, Wayfair.com and Bestway USA, Intex, Funsicle and Summer Waves websites.
Companies and identifiers
- Distributor
- Bestway (Hong Kong) International Ltd.; Intex Recreation Corp. (Long Beach, California); Polygroup North America Inc. (El Paso, Texas)
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/Bestway-Intex-and-Polygroup-Recall-Certain-Above-Ground-…
- Last published by CPSC
- Jul 24, 2025
- Imported by RecallRadar
- Nov 4, 2026
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