Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 26450
- Recall date
- Apr 30, 2026
- Units
- About 450
- Remedy
- Repair
- Firm
- Residential Elevators
- Made in
- United States
What to do
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Contact: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
Hazard
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
How to identify the recalled product
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
About this recall
CPSC announced this recall on Apr 30, 2026. It covers About 450 units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: None reported. Residential Elevators has 4 recalls in our records.
Where it was sold
Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
Companies and identifiers
- Distributor
- Residential Elevators, Inc., of Crawfordville, Florida
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2026/Residential-Elevators-Recalls-Elevator-StrikeLock-Hoistw…
- Last published by CPSC
- May 1, 2026
- Imported by RecallRadar
- Nov 4, 2026
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