Build-A-Bear Workshop Recalls Heartwarming Hugs Bears Due to Risk of Serious Injury or Death from Choking Hazard to Children
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 26457
- Recall date
- Apr 30, 2026
- Units
- About 36,000 (In addition 520 were sold in Canada)
- Remedy
- Refund, Replace
- Firm
- Build-A-Bear Workshop
- Made in
- China
What to do
Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website.
Contact: Build-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on "Recall" at the bottom of the page for more information.
Hazard
The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
How to identify the recalled product
This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.
About this recall
CPSC announced this recall on Apr 30, 2026. It covers About 36,000 (In addition 520 were sold in Canada) units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. The remedy type is replace: the firm will send or give you a replacement product. Reported incidents: There has been one consumer report in the United Kingdom of the zipper slider detaching while in use, and no reports in the United States. No injuries have been reported. Build-A-Bear Workshop has 4 recalls in our records.
Where it was sold
Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48.
Companies and identifiers
- Importer
- Build-A-Bear Workshop, Inc., of St Louis, Missouri
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2026/Build-A-Bear-Workshop-Recalls-Heartwarming-Hugs-Bears-Du…
- Last published by CPSC
- May 1, 2026
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.