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CPSC · Consumer product

SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury

Fall hazard

Key facts

Agency
U.S. Consumer Product Safety Commission (CPSC)
Recall number
26531
Recall date
Jun 4, 2026
Units
About 7,000
Remedy
Repair
Firm
SUNS International
Made in
China

What to do

Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.

Contact: SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) sunsrecall@seelevator.com 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators scrantonelevator@gmail.com 813-477-0358 The Home Elevator Co. sunsrecall@theheco.com 866-632-0342 EDCO Elevator edcoelevators@aol.com 251-990-7464 Inclinator Company of America info@inclinator.com 800-343-9007 https://inclinator.com/ American Access service@aaccessis.com 800-409-3349 https://aaccessis.com/ American Elevator Company LLC sales@theelevatorman.com 423-267-5438 Rise Above Elevator Kenny@RiseAboveElevator.com 772-240-5777 https://riseaboveelevator.com/

Read the official CPSC notice ↗

Hazard

The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.

How to identify the recalled product

This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.

About this recall

CPSC announced this recall on Jun 4, 2026. It covers About 7,000 units. The remedy type is repair: the firm will fix the product, or send you a part or kit to fix it. Reported incidents: SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.

Where it was sold

SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.

Companies and identifiers

Importer
SUNS International LLC, of Chelmsford, Massachusetts

Source and freshness

Source
U.S. Consumer Product Safety Commission (CPSC) Recalls API
Official notice
https://www.cpsc.gov/Recalls/2026/SUNS-International-Recalls-Residential-Elevator-Interloc…
Last published by CPSC
Jun 5, 2026
Imported by RecallRadar
Nov 4, 2026

RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.