Pacific Cycle Recalls E-Bikes Due to Fire Hazard
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24092
- Recall date
- Jan 25, 2024
- Units
- About 1,700
- Remedy
- Refund
- Firm
- Pacific Cycle
- Made in
- China
What to do
Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.
Contact: Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information.
Hazard
The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.
How to identify the recalled product
This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.
About this recall
CPSC announced this recall on Jan 25, 2024. It covers About 1,700 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns. Pacific Cycle has 13 recalls in our records.
Where it was sold
Bass Pro Shops and Cabela's stores nationwide and online at basspro.com and cabelas.com from January 2023 through November 2023 for between $1,400 and $1,500.
Companies and identifiers
- Importer
- Pacific Cycle Inc., of Madison, Wisconsin
- Distributor
- Bass Pro LLC, of Springfield, Missouri
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Pacific-Cycle-Recalls-E-Bikes-Due-to-Fire-Hazard
- Last published by CPSC
- Jan 25, 2024
- Imported by RecallRadar
- Nov 4, 2026
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