BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24107
- Recall date
- Feb 1, 2024
- Units
- About 142,000 (In addition, about 14,600 were sold in Canada)
- Remedy
- Replace
- Firm
- BISSELL
- Made in
- China
What to do
Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.
Contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or email at RecallNA@bissell.com or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" located under the "Support Resources" column at the bottom of the page for more information.
Hazard
The vacuum's battery pack can overheat and smoke, posing a fire hazard.
How to identify the recalled product
This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
About this recall
CPSC announced this recall on Feb 1, 2024. It covers About 142,000 (In addition, about 14,600 were sold in Canada) units. The remedy type is replace: the firm will send or give you a replacement product. Reported incidents: BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries. BISSELL has 6 recalls in our records.
Where it was sold
Lowe's, Macy's, Kohl's, Target, Walmart, Best Buy and other stores nationwide and online at www.bissell.com, www.amazon.com, www.hsn.com and other online sellers from August 2016 through December 2022 for between $110 and $270.
Companies and identifiers
- Importer
- BISSELL Homecare Inc., of Grand Rapids, Michigan
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-Multi-Reach-Hand-and-Floor-Vacuum-Cleane…
- Last published by CPSC
- Feb 1, 2024
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.