BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24309
- Recall date
- Jul 18, 2024
- Units
- About 3.2 million (In addition, about 355,000 were sold in Canada)
- Remedy
- Refund
- Firm
- BISSELL
- Made in
- China
What to do
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
Contact: Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.
Hazard
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
How to identify the recalled product
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
About this recall
CPSC announced this recall on Jul 18, 2024. It covers About 3.2 million (In addition, about 355,000 were sold in Canada) units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries. BISSELL has 6 recalls in our records.
Where it was sold
Target, Walmart, and other department and home goods stores nationwide, and online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024 for between $35 and $40, or $70 for a two-pack.
Companies and identifiers
- Importer
- BISSELL Homecare Inc., of Grand Rapids, Michigan
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-More-Than-3-Million-Steam-Shot-Handheld-…
- Last published by CPSC
- Jul 18, 2024
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.