Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24262
- Recall date
- Jun 13, 2024
- Units
- About 19,500
- Remedy
- Refund
- Firm
- Southern Telecom
- Made in
- China
What to do
Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.
Contact: Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page for more information.
Hazard
The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
How to identify the recalled product
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.
About this recall
CPSC announced this recall on Jun 13, 2024. It covers About 19,500 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: The firm has received two reports of the warmer's power cord overheating and/or short-circuiting, including two consumers who suffered burns, and one incident of property damage. Southern Telecom has 5 recalls in our records.
Where it was sold
Ross, DD's, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13.
Companies and identifiers
- Importer
- Southern Telecom Inc., of New York
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Southern-Telecom-Recalls-Lomi-Roll-On-Waxing-Kits-Due-to…
- Last published by CPSC
- Jun 13, 2024
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.