Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24285
- Recall date
- Jun 27, 2024
- Units
- About 10,600
- Remedy
- Refund
- Firm
- Southern Telecom
- Made in
- China
What to do
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.
Contact: Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.
Hazard
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
How to identify the recalled product
This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
About this recall
CPSC announced this recall on Jun 27, 2024. It covers About 10,600 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: The firm has received two reports of serious fires caused by the vacuums, resulting in property damage. Southern Telecom has 5 recalls in our records.
Where it was sold
Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.
Companies and identifiers
- Importer
- Southern Telecom Inc., of New York
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/Southern-Telecom-Recalls-Brookstone-TurboVac-Handheld-Re…
- Last published by CPSC
- Jun 27, 2024
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.