DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 24321
- Recall date
- Jul 25, 2024
- Units
- About 4,200
- Remedy
- Refund
- Firm
- DGL Group
- Made in
- China
What to do
Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.
Contact: DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Hazard
The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.
How to identify the recalled product
This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
About this recall
CPSC announced this recall on Jul 25, 2024. It covers About 4,200 units. The remedy type is refund: the firm will give your money back, usually after you return or destroy the product. Reported incidents: DGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains. DGL Group has 4 recalls in our records.
Where it was sold
Online at Walmart.com from November 2021 through July 2022 for about $200.
Companies and identifiers
- Importer
- DGL Group Ltd., of Edison, New Jersey
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2024/DGL-Group-Recalls-Hover-1-Dynamo-E-Scooters-Due-to-Risk-…
- Last published by CPSC
- Jul 25, 2024
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.