Apollo Recalls Electric Scooters Due to Fall and Injury Hazards
Key facts
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
- Recall number
- 25402
- Recall date
- Jul 24, 2025
- Units
- About 790
- Remedy
- Replace
- Firm
- Apollo
- Made in
- China
What to do
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Contact: Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.
Hazard
The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
How to identify the recalled product
This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.
About this recall
CPSC announced this recall on Jul 24, 2025. It covers About 790 units. The remedy type is replace: the firm will send or give you a replacement product. Reported incidents: The firm has received 10 reports of the weld cracking on the stem of the scooter, including four riders who reported coming off the scooter; one reported injury including abrasions. Apollo has 3 recalls in our records.
Where it was sold
Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800.
Companies and identifiers
- Importer
- Apollo Imports Inc., of Newark, Delaware
Source and freshness
- Source
- U.S. Consumer Product Safety Commission (CPSC) Recalls API
- Official notice
- https://www.cpsc.gov/Recalls/2025/Apollo-Recalls-Electric-Scooters-Due-to-Fall-and-Injury-…
- Last published by CPSC
- Jul 24, 2025
- Imported by RecallRadar
- Nov 4, 2026
RecallRadar copies the agency's text without editing its meaning. If something here differs from the official notice, the official notice is correct — please tell us.